FAQ

 

What is Omas?

Omas is Alive.

What is Motif?

Motif, is.

What is your shipping policy?

Once your order is dispatched to your address from our us distribution center, you will receive a shipment confirmation e-mail with a tracking number.  USPS is our courier for all shipments.

For security reasons, OMAS MOTIF online purchases will require a signature upon delivery.

Upon delivery, please make sure that the number of boxes delivered are as stated on the delivery confirmation document, and that the package is not damaged in any way. Any damage to the packaging and/or the product or any discrepancy between the number of boxes delivered, should be immediately notified by indicating in writing on the courier’s delivery documents.

Our warehouse is closed for these holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.

 

DOMESTIC

Standard shipping (average delivery time: 3-7 business days) $6.00.

Express shipping (average delivery time: 2-4 business days) $ 22.00

INTERNATIONAL

000000-0000000